Every way to trigger an emergency, and exactly what happens next

SafX can raise an alarm from the SOS button, from shaking the phone, from a detected car crash, or from a paired watch. All four run through the same countdown and the same delivery path.

Frequently asked questions

How does shake to SOS work in SafX?

Shake the phone hard enough and often enough within a set time window. By default that is 4 shakes at intensity 20 within 4 seconds. A countdown then starts before the alert is sent, so an accidental shake can be cancelled. It works with the screen locked on Android and iPhone, but not in a web browser.

Who gets notified when I trigger a SafX emergency?

Every connected guardian on your account receives a push notification, plus an email if they have email alerts enabled. Registered security agencies also receive it if agency sharing is left switched on in Settings -> Account -> Privacy & sharing. SafX does not contact the police on your behalf.

Does SafX record audio during an emergency?

Only if you turn on "Record audio on emergency" under Settings -> Safety -> Evidence. When enabled, it captures a clip of between 5 and 20 seconds, 10 by default, and attaches it to the incident report.

How many emergency alerts can I send on the free SafX plan?

Three per calendar month. Cancelled alerts do not count. Pro has no monthly limit.